For the platform Privacy Policy Your information is handled with care and kept secure
This policy explains how PH35 collects, uses, and protects personal information, so you can understand how your data is managed.
Why Choose PH35Is your information safe with us?
PH35 treats user privacy as a top priority. Our security practices are designed to follow recognised industry standards and protect the information entrusted to the platform.
256-bit SSL Encryption
Personal details and financial transactions are protected with bank-grade 256-bit SSL encryption. Information is encrypted during transfer to help prevent unauthorised parties from viewing it.
Secure Data Storage
Personal information is kept on encrypted servers. Access is limited to authorised staff who need it for a specific service or security purpose, and access activity is recorded for accountability.
No Sale of Personal Information
PH35 does not sell personal information to third parties. Data is used only where needed to operate the service, improve user support, maintain security, or meet applicable requirements.
Your Data, Your Control
You may request access to, correction of, or deletion of your personal information where applicable. You remain in control of the data connected to your account.
Clear Cookie Policy
We explain which cookies are used and what they do. You may disable non-essential cookies through the available browser or site settings, although some functions may be affected.
Relevant Account Communications
Your email address or mobile number is not used for unwanted advertising. Messages are limited to important account, security, service, or support updates, subject to your communication settings.
Introduction and Scope
Welcome to ph35.lat. This Privacy Policy explains how PH35 collects, stores, uses, and protects your personal information. We treat privacy as a basic right and are committed to handling your information with care and respect.
This Privacy Policy applies to ph35.lat, the PH35 mobile application, and all related services. By accessing or using any PH35 service, you acknowledge and agree to the practices described in this policy.
We understand that online privacy matters to players in the Philippines. That is why PH35 prioritises transparency, so you can clearly understand what information we collect, why we need it, and how it is handled.
This policy was last updated in January 2025. When important changes are made, we will provide notice before the revised policy takes effect where required.
Information We Collect
PH35 collects only the information reasonably needed to provide a secure and reliable gaming experience. We do not intentionally request information that is excessive or unrelated to our services.
Information Collected During Registration
| Information Type | Purpose | Required |
|---|---|---|
| Full name | Account verification | Required |
| Mobile number | OTP verification and account contact | Required |
| Email address | Account security and service notices | Required |
| Date of birth | Age verification for players aged 21 and above | Required |
| Address | KYC verification | When applicable |
Information Collected Automatically
- Device information: Device type, operating system, and browser version.
- IP address: Used to support location checks, security monitoring, and fraud prevention.
- Log data: Login times, game activity history, and transaction records.
- Cookie data: Used for session management and to remember your account preferences.
PH35 does not store your password in plain text. Passwords are protected using bcrypt hashing and other appropriate security controls.
How We Use Your Information
PH35 uses your information only for clear, legitimate purposes connected with operating and securing the platform. We handle your information in accordance with your instructions, applicable requirements, and the permissions provided to us.
Main Purposes For Using Information
- Account management: To create, verify, maintain, and administer your PH35 account.
- Transaction processing To process deposits, withdrawals, and eligible bonus payments securely, subject to your account status and the applicable promotion terms.
- Customer support To help resolve your concerns and complaints as quickly as possible.
- Security protection To prevent fraud, money laundering, and unauthorised access.
- Service improvement To analyse usage and help improve your overall gaming experience.
- Legal compliance To meet applicable regulatory requirements.
- Personalised experience To suggest games based on your preferences.
We never sell your personal information to advertising companies or use it for marketing without your permission.
Information Sharing and Third Parties
PH35 takes the sharing of personal information with third parties seriously. Information is shared only when necessary for a specific purpose and to help protect your account and personal data.
When information may be shared
- Payment providers Only the payment details needed to complete a transaction may be shared with an approved payment provider.
- Game providers Only the minimum information required to operate the games may be shared with technology partners.
- Law enforcement authorities Information may be disclosed to government authorities when required by law or a valid court order.
- Security partners Information may be shared with specialist organisations to detect and prevent fraud.
What we never do
- Sell your information to advertising companies.
- Give your information to marketing companies without your permission.
- Share your information with social media platforms for unauthorised purposes.
- Transfer personal information to unknown third parties.
Whenever information is shared with a third party, that party must follow strict confidentiality obligations that meet PH35 standards.
Cookie Policy
PH35 uses cookies to make your website experience more convenient. Cookies are small text files stored in your browser that help the website remember your preferences and settings.
Types of cookies we use
| Cookie type | Purpose | Duration |
|---|---|---|
| Essential cookies | Login sessions and security tokens | Removed when the session ends |
| Performance cookies | Language preferences and display settings | 30 days |
| Analytics cookies | Usage statistics and performance monitoring | 90 days |
| Security cookies | Fraud detection | 7 days |
Cookie controls
You can manage cookies at any time through your browser settings. Please note that disabling essential cookies may affect access to some PH35 features.
Data protection measures
PH35 follows recognised industry security practices to protect your personal information. Our security team monitors the system around the clock.
Technical safeguards
- 256-bit SSL encryption: All data transmissions are encrypted.
- Two-Factor Authentication (2FA): An additional layer of protection.
- Firewall protection: An enhanced firewall system is in place.
- DDoS protection: Helps defend against cyber threats.
- Routine security audits: Regular checks are carried out by independent parties.
Organisational safeguards
- Access controls: Access to information is limited to authorised personnel only.
- Staff training: All staff receive regular privacy and data protection training.
- Incident response plan: A prompt response is initiated if a security breach occurs.
- Backup and recovery: Regular data backups are maintained.
If you notice any suspicious activity, contact our support team immediately and change your password without delay.
Your rights as a user
PH35 believes you should have control over your personal information and is committed to supporting your data rights.
Your available rights
- Right to access your information: You may log in to your profile at any time to review the information stored in your account.
- Right to correct your information You can correct outdated or inaccurate details directly from your account settings.
- Right to delete your information You may ask to close your account by contacting support. Unless we are required by law to keep certain records, we will securely delete your personal information after the account is closed.
- Right to object to data processing You may object when your information is used for a particular purpose, subject to applicable legal and operational requirements.
- Right to data portability You may request a copy of your information in a structured, commonly used, and portable format.
- Right to stop marketing messages You may unsubscribe from promotional messages at any time. Service-related updates may still be sent when necessary to manage your account.
For requests relating to your personal information [email protected]Please email us. Our team aims to respond within 72 hours, although some requests may require additional verification.
How Long We Keep Information
PH35 keeps personal information only for as long as it is reasonably needed for the purpose collected, account administration, security, dispute handling, and legal compliance. Once the retention period ends, the information is securely deleted or anonymised where appropriate.
| Information Type | How long we keep information |
|---|---|
| Account information | While your account is active, plus 5 years |
| Transaction records | 7 years, where required by law |
| Game history | 2 years |
| Log files | 90 days |
| Support communications | 1 year |
| KYC documents | 5 years |
When the relevant retention period ends, information is automatically deleted or converted into an anonymised form that no longer identifies you.
Protection of Minors
PH35 is strictly for persons aged 21 and above. We do not knowingly collect information from anyone below the legal gaming age or provide services to minors.
- Age verification is required during registration.
- Age is also checked as part of the KYC process.
- If we learn that a person below the legal gaming age has registered, we will promptly close the account and remove the related information, subject to any legal retention requirement.
- Parents or guardians who believe that a minor may be using PH35 should contact us immediately so the matter can be reviewed.
People below 21 must not use PH35. For responsible gaming support, please visit our Responsible Gaming Responsible Gaming page.
Changes to this Privacy Policy
PH35 may revise this Privacy Policy from time to time to reflect service, legal, or security updates. We will provide notice of significant changes before they take effect where reasonably practicable.
What we do when this policy changes
- We update the “Last Updated” date shown at the top of this policy.
- We will notify you by email or SMS when there are important changes to this policy.
- If you continue using the service after the changes take effect, you will be considered to have accepted the updated policy.
- You may close your account at any time after an update if you do not agree with the revised policy.
Last updated: 2026-08-02. Contact us if you need a copy of an earlier version.
Contact Us
If you have any questions or concerns about this Privacy Policy, please contact us. The PH35 privacy team is ready to assist with your enquiry.
Join PH35 with Confidence Protected
Enjoy a more secure gaming experience with privacy measures designed to protect your information. Register only if you are 21 or older, and play responsibly within your limits.
